FAQs

 

What are the benefits of Solid-Surface?

  • One of the most hygienic and sanitary food prep surfaces available

  • Non-toxic, non-carcinogenic, and chemically non-reactive

  • Multi-use item - cutting board, defrost board, chill plate, trivet, serving board

  • Never wears out

  • It's non-porous; bacteria and moisture CANNOT penetrate the surface

  • Won't absorb odors

  • Stain-resistant

  • Dishwasher safe - or rinse with soap and water

  • Renewable surface - remove surface scratches by sanding

  • Won't dull your knives - leaves only surface scratches; keeping it still bacteria, odor, and moisture free

My Solid-Surface Board has scratches. Is that normal?

  • Yes, it is normal for your board to get scratches over time.

  • They will be small scratches, and are perfectly okay to continue using. It will not diminish the quality of being bacteria resistant.

  • To remove the scratches, simply using fine grade (180-200 grit) sandpaper. Buffing afterwards with a green scouring pad will return the surface to its original matte finish.

Is the Cherry Pit-Pal only for hot therapy?

  • No, you can use your Cherry Pit-Pal for cold therapy as well.

  • Simply place your pit-pal in a freezer bag for 2-4 hours.

  • We recommend a spritz of water prior to freezing to intensify the coldness.

  • Pit-pals may be stored in freezer for a long period of time and it will not diminish its usage.

  • Do not place your cherry pit-pal straight from the freezer to the microwave. It is best to let thaw for about 30-45 minutes.

How are the Adjustable Wine Bottle Stoppers leak proof?

  • We use an adjustable bottom that expands the diameter to create that solid, leak-proof seal. Because of this, you can lay your bottle down in the fridge. It also holds the flavor up to 14 days!

Why use cherry pits versus other options?

  • Cherry pits are far superior to packs made with grains such as corn, buckwheat, beans, and rice for many reasons.

  • Unlike other products, cherry pits hold their temperature longer and may be used either hot or cold.

  • If grains are exposed to moisture they have the tendency to swell and rot becoming unusable and unsafe.

  • Hygienically, cherry pit-pals are washable and grains are not.

Is my Cherry Pit-Pal washable and how can I wash it?

  • Yes, it is washable!

  • Machine washing is the most convenient way to clean your pit-pal. Best to place in a zippered laundry bag or a pillowcase with the end tied shut. Wash on gentle cycle with a load of clothes or towels. Air drying is always the best for drying.

  • Hand washing is also recommended. Use a very small amount of detergent and warm water. Rinse thoroughly and wrap in a towel to ring out excess water. Air dry.